Trade FAQ
Payments, inspection, certificates, packing and shipping, answered.
Frequently Asked Trade Questions
Everything fleet procurement managers and industrial importers need to know about spares authentication, shipping lead times, and customs clearance.
Yes. All critical refurbished components (crankshafts, cylinder liners, compressor units, and purifiers) are measured against OEM factory tolerance charts. We provide full ultrasonic/magnetic particle crack test reports. At customer request, we coordinate third-party surveyor inspection and classification endorsement from DNV-GL, Lloyd's Register, or Bureau Veritas prior to shipment.
For critical AOG (Aircraft On Ground / Vessel Breakdown) orders, we dispatch pre-packaged spares via express air cargo within 12 to 24 hours from our Singapore or Mumbai hubs. For vessels at anchorage in Singapore, Rotterdam, or Mumbai, our launch service can deliver spares directly to the ship’s gangway within hours of customs clearance.
We routinely execute shipments under CIF (Cost, Insurance & Freight) and FOB (Free on Board), as well as EXW (Ex Works), CFR, DAP, and DDP depending on whether the client has an in-house logistics agent or requires full turnkey doorstep delivery to a shipyard or warehouse.
We accept international Telegraphic Wire Transfers (T/T in USD, EUR, SGD), and Irrevocable Letters of Credit (LC at Sight) confirmed by top-tier international commercial banks. We provide all required negotiation documents, including Clean On-Board Bills of Lading, Legalized Certificates of Origin, and Marine Insurance Policies.
All machined steel surfaces are coated with high-grade rust preventive oil (Tectyl/VCI oil), wrapped in moisture barrier foil with silica gel desiccants, and crated in certified ISPM-15 heat-treated export timber boxes clearly stamped with weight, CG, and port destination stencils.